Gregor Zupan

Service Delivery Manager

With several years of experience in managed services, cybersecurity, and the coordination of complex technology projects, he currently leads the Smart Operations Center. Built on ITILv4 principles and aligned with international standards ISO 27001, 22301, and 9001, the center delivers high levels of reliability, security, and operational performance to clients across the private sector, public institutions, and critical infrastructure. His leadership emphasizes proactive cyber risk management, clear and effective communication, and the consistent execution of both security and operational protocols.

11:40 - 12:00

Day one

The Future of Managed Services: Artificial Intelligence, Zero Trust, Automation, and DevSecOps

The managed services of the future will support business decision-making. IT is no longer just a support function – it is a proactive partner in optimization, growth, and innovation.